Monday, July 23, 2018

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101 Non Emergency Police Number Now Live

From 4 July 2011 the roll out of 101 as the new UK national non-emergency telephone number for the public contacting police will begin.

The Met. will be one of the first police forces in the country to adopt the 101 number. By 2012 all police forces in England and Wales will have introduced 101 as their main contact number. The existing non emergency number for contacting police in London (0300 1231212) will eventually be discontinued.

Once the 101 number is launched having just two phone numbers: 101 for situations that do not require an immediate police response (18001 101 for people with hearing difficulties) or 999 if it's an emergency, will make it simpler for people to contact the police, it is expected to reduce the number of inappropriate 999 calls the MPS receives, enabling officers to respond to genuine emergencies more effectively.
101 is intended to help communities to keep their neighbourhoods safe by giving them one easy way to contact their local police and to report non-emergency crime and disorder.  It will make the police more accessible to their communities, whilst reducing pressure on the 999 system and helping the police to put their resources where they are needed most.

101 will help police to cut crime by making it easier for the public to pass on information about crimes in their neighbourhoods and allowing the police to take swift action.

The public should continue to call 999 in an emergency, such as when a crime is in progress, when there is danger to life or when violence is being used or threatened.

Examples of when 101 should be used

  • if you find your car has been stolen
  • if your property has been damaged
  • where you suspect drug use or dealing
  • if you want to report a minor traffic collision
  • if you want to give the police information about crime in your area or
  • simply if you'd like to speak to your local police officer

The public should continue to contact their local Safer Neighbourhood Team Officers through their local contact numbers.